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From ReservEase Wiki

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Welcome to the ReservEase Wiki. On this site you will find videos and instructions on how to use the ReservEase software.

For a PDF version of this manual please click here

Current Features

Choice of Email or Real-time Credit Card Based Reservations

Separate Hotel Employee Screen for Room Management

Ability to Book Off Rooms for Walk-in Customers

Online Room Availability and Management

Hotel Manager Screen with Full Reporting Suite

Flexible Room Rate Management

Variable Occupancy Based Room Rate Management

Travel Agent Screen and Booking Capability

Easy to Use Property Registration and Online Description

Multiple Property and Room Photos

Edit Room and Property Details Anytime

Color Coding of Room Status

New Features Coming

July 09

Features Version 2

Multi language – Can be displayed in any language.

Variable Deposit % based on time to arrival.

Room is Tentatively Booked via Email

Color Coding of Rooms Status

Enter Checkout Date by Date or Number of Nights Staying.

Add Days of the Week Above Dates

Allow Room Amenities Search to be Turned On or Off (allows more screen space)

Allow to Accept or Decline Email Requests and have automated Email sent off to Customer and Hotel

Put Arrival Time on Checkout Pages for Online Reservations

August 09

Features Version 3

Ability to allow Taxes to NOT be displayed on Checkout page.

Fully integrated Accounting system.

Specials and other products Add Ons.

Add in Debit Card payments as an option.

Different Currency Type Acceptance

Marketing Report – Where did online users come from?

All Reports to be downloaded as an Microsoft Excel Spreadsheet

October 09

Features Version 4

GDS Integration

Ability to export data to Simply Accounting and Quickbooks.

Email Reminders of Bookings

Sales Tax Reports

User Interface for Smart Phones

Allow block assigning of rooms

Customer Type Payment Discounts by % or Dollar Amount

Housekeeping component and Reports

Email Marketing Built In

On the left hand side of this screen you will see the navigation menu with links. These links will direct you to instructions. The links include:

• How to for Hotel Employee

Includes:

Selecting Dates for bookings

How to view the Email Reservations Report

How to Book off a room for Renovations, Walkin, Maintenance, and Email Reservations

Example Display of Rooms Available

Example Display of Rooms Unavailable due to Email Reservations

Example Display of Rooms Unavailable due to Online Reservations

Example Display of Rooms Unavailable due to Maintenance

Example Display of Rooms Double Booked

How to Book a Walkin

Enter Guest Information

• How to for Hotel Manager

Includes:

Adding and Editing a Property

Adding and Editing Users

Viewing Reports

• Screens End User Sees

Includes:

Hotel Search Results Screen

Hotel Room Availability Screen

Customer Checkout Screen

Customer Confirmation Email

• Integration Into Hotel Directory

Includes:

Information about how our Reservation System can be integrated into a Hotel Directories website.

• Demo Site for Pricing

Includes:

Link to Demo Site

Demo login usernames and passwords